FAQs
Mac Rod Collision
Have an auto body-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Do I have to use the body shop my insurance recommends?
No. You have the legal right to choose any repair shop you prefer. Insurance companies may suggest a preferred option, but they cannot require you to use a specific auto body shop. You are free to select the auto shop that best fits your needs, location, and repair expectations.Can you help with a rental car while my car is being repaired?
We may be able to help arrange a rental car if rental cars are offered through your insurance policy and coordinated through our auto body shop during the repair process.What services do you offer at your collision repair shop?
We offer a wide range of services at Mac Rod Collision, a reliable auto collision shop, including cosmetic and structural vehicle repair, bumper repair, paint repair, paintless dent removal, alignments, windshield & glass replacement, and vehicle diagnostics & calibration.Do you work with insurance companies?
Yes, we work with all major insurance companies at our auto collision shop to help streamline the repair process.How long will it take to repair my vehicle?
The length of time it takes to repair your vehicle depends on the extent of the damage, the specific repairs needed, and parts availability. At our facility with experienced auto mechanic support, rest assured we will also provide repair updates while your vehicle is at our facility.How much will it cost to repair my vehicle?
The cost of repairs depends on a variety of factors, including the extent of the damage, the parts and materials needed, and the labor required to complete the repairs. Our auto mechanic services always include transparent pricing information, so customers know what to expect before work begins.Do you offer a warranty on your repairs?
Yes, we stand behind our work with a warranty on all workmanship for as long as you own the vehicle. Parts will carry the manufacturer’s warranty. As a reliable auto body shop, if you experience any issues or concerns with your repairs, simply bring your vehicle back, and we’ll make it right.What if the repair costs more than the insurance estimate?
If additional damage is discovered during the repair process, the shop will submit a supplemental claim to your insurance company to cover the additional work.Can you match my car's paint color exactly?
Yes. Shops use advanced color-matching technology and multi-stage paint systems to closely match your vehicle's original factory finish.Do you use OEM or aftermarket parts?
Shops may use OEM (Original Equipment Manufacturer) or aftermarket parts, depending on your preferences, insurance policy, and parts availability.







